1. The problem
From the outside, the café looked successful.
Tables were often full during peak hours, customers queued on weekends, and sales felt “okay.”
But the owner had a constant feeling something wasn’t right:
- Daily revenue fluctuated unpredictably
- Margins felt thinner every month
- Despite being busy, profit wasn’t growing
The owner didn’t need more opinions they needed clarity.
2. What Intelura looked at
Instead of asking “how busy are you?”, Intelura asked:
- When are tables actually producing revenue?
- Which menu items drive sales vs profit?
- Where does effort not translate into money?
We analysed:
- Table usage patterns by hour
- Menu item demand vs operational cost
- Staff deployment during peak vs off-peak
3. What we uncovered
- Peak hours were overcrowded, but off-peak hours were underutilises
- Several “popular” items had high wastage and low margins
- Staff schedules followed habit, not demand
4. What changed
Intelura delivered:
- A clear breakdown of daily revenue leaks
- A prioritised list of actions (what to fix first, what can wait)
- A 30-day operational adjustment plan
The owner finally understood where money was being lost every single day.
5. Why this matters
Most cafés fail quietly not because of bad food, but because leaks compound daily.
Intelura exists to expose those leaks before they become fatal.
